Pacific Hand Car Wash San Jose

Qi Cai 3 weeks ago

I think it was a bit pricy to remove a sticker for $35. So they charged me $20, plus exterior cleanse for a total of $80. It was a bit overpriced, I wish it was $60 overall but no complaints they got my wheels cleaned.

Aj Mariano a month ago

Jason and his team did an incredible job on my car. I have an older car that had been sitting under a tree for almost three months, and they completely detailed it inside and out. The difference was amazing! What really impressed me was seeing Jason, the owner, working right alongside his team and paying attention to every little detail. He genuinely cares about his business, his employees, and his customers. He even offered to restore my headlights, which I honestly thought were beyond saving after years of being cloudy. Jason personally buffed them out, and they looked almost brand new! I also asked about getting my car repainted, and Jason went above and beyond. He connected me with someone he trusted and actually followed up with me shortly after I left with a quote. That kind of customer service is hard to find. They were working on high-end cars like Porsches and Cybertrucks, but they treated my beat-up older car with the exact same care and attention. That says a lot about this business. Jason is the kind of owner who leads by example and makes sure everyone is taken care of. Amazing work, amazing team, and amazing customer service. I’ll definitely be coming back!

Amanda Kaye Signo a month ago

Prior to today, I had only ever washed my car myself. But my car was getting to the point where there was dust all over the exterior, hard-to-remove streaks on the windshield, and tree sap all over. I was scouring the internet looking for places that were delicate with Teslas, when I found PHCW. I arrived around 9:15 AM this morning, asked for the $80 Deluxe Detail Wash, and left my phone number with the staff so they could contact me when my car was ready for pickup. Despite several cars being in front of me, Rafa texted me that my car was done at 11:05 AM. I was very thoroughly impressed by the condition of my car when I picked it up. I was worried that by paying $80 compared to $200 or $250 that it would show in the results, but the staff at PHCW did an amazing job. There were some water spots left over, but honestly, for $80, the car came out a lot better than I expected. I 100% will be coming back.

Pragnaya Priyadarshini a month ago

I’ve been coming here for a while, and yesterday was my 6th visit and unfortunately the service has really declined. My previous visit (the 5th) left water stains and watermarks all over the car, but I let it go thinking it was just a one-off mistake. Yesterday, the exact same thing happened. The car wasn't washed properly at all—there were water spots, and the front glass had so many small dots on it that I initially thought may be dust bit when checking keenly i realized those are bug splash. On top of that, the front bumper net seemed untouched,and mirrors were left dirty as well. Please pay attention to details. Poor quality control like this is how loyal customers are lost. I really hope management takes steps to fix this🙏🏻

Sean Tobosa 3 months ago

I really expected more for $250 and will not be returning for this service. There were alot of spots that didn't get attention on my truck. Lots of dust left by door handles and Lots of dirt in door seals that get wiped and blown out in other places I've been. Its a good shop, very friendly and clean waiting area, the staff was also nice as well. I just won't be coming back to spend so much money when there are other places that will do a deep clean and detail for $250.